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Roman Grossi • Founder

Indie hacking, startups, resilient systems - and staying sane while building a small company

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What My Biggest Management Fail Taught Me About KYC, Crypto, and EU Paperwork

· 2 min read · 10 views

Late June is the perfect time to focus on work and finally write about what is going on at Improvy OÜ.

June is the last month to file tax returns in the EU. While my personal return is still a mystery and I have not even started filling it out, things are very different with Improvy OÜ. Two months ago I started looking for a new accountant (the previous one asked for as much as €550 for the return because of Fullyst transactions), found a firm for €305, and have spent the last two weeks actively setting up Stripe access and explaining to them that xMoney, which we used to accept crypto in 2023, is a fully legal service registered in Estonia and Portugal, and that the money is completely 'clean'.

Then I ran into my biggest management screw-up so far: it turns out I collect far too little information about customers. Email, country, and payment details do not qualify as proper KYC. I had never even thought about it before, because when I was the one paying, nobody ever asked me for that kind of data.

The situation is not critical and the accountant will 'do everything properly', but it still leaves a bad taste. Now I will have to tweak Fullyst billing because of European anti-money-laundering bureaucracy. Or I could switch to 'grey' crypto, but that is a completely different story :)

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