What My Biggest Management Fail Taught Me About KYC, Crypto, and EU Paperwork
Late June is the perfect time to focus on work and finally write about what is going on at Improvy OÜ.
June is the last month to file tax returns in the EU. While my personal return is still a mystery and I have not even started filling it out, things are very different with Improvy OÜ. Two months ago I started looking for a new accountant (the previous one asked for as much as €550 for the return because of Fullyst transactions), found a firm for €305, and have spent the last two weeks actively setting up Stripe access and explaining to them that xMoney, which we used to accept crypto in 2023, is a fully legal service registered in Estonia and Portugal, and that the money is completely 'clean'.
Then I ran into my biggest management screw-up so far: it turns out I collect far too little information about customers. Email, country, and payment details do not qualify as proper KYC. I had never even thought about it before, because when I was the one paying, nobody ever asked me for that kind of data.
The situation is not critical and the accountant will 'do everything properly', but it still leaves a bad taste. Now I will have to tweak Fullyst billing because of European anti-money-laundering bureaucracy. Or I could switch to 'grey' crypto, but that is a completely different story :)
More to explore
Startup Taxes Between Estonia and Portugal: A Quick Reality Check
As a tax resident of an EU country who files my own returns, today is my quarterly 'Tax Day'. On this day I set aside a few hours to file social security report…
Saylify Update: Fighting Perfectionism, Refactoring, and Finding the Right Focus
I have not written anything about Saylify for a long time, even though I planned to launch in January. Unfortunately, life likes to throw in challenges you can …
Human-Like Memory for LLMs
TL;DR I wrote a manifesto-style essay about a memory model for LLMs that is as close as possible to human memory and lets the system build a relationship histor…
When Companies Finally Say the Ugly Part Out Loud
Now we are finally fucking talking. Not all that crap like "internal policies", "no explanation needed", "just because".1Office are the first who wrote it plain…